Privacy Policy

This Privacy Policy explains what information Mahakal Online (“we”, “us”, “Mahakalexch”) collects when you use mahakalexch.co.in or contact us on chat, how we use it, and the choices you have. By using this website or messaging us, you agree to this policy.

Information we collect

Information you give us

• Your name and the contact handle you message us from (Telegram username or phone number).
• Details needed to create and operate your betting ID, such as your preferred username and game preferences.
• Payment references you share for deposits and withdrawals (transaction IDs, UPI references, account details you choose to provide).
• The content of your chat messages with our support team.

Information collected automatically

• Standard web log data: IP address, browser type, device type, referring page and pages viewed.
• Cookies and similar technologies used by our website and our analytics provider.

How we use your information

• To create, manage and support your betting ID.
• To process deposits, withdrawals and bonus credits.
• To respond to your questions and provide 24/7 support.
• To detect and prevent fraud, abuse and duplicate accounts.
• To understand how the website is used so we can improve it.
• To meet legal obligations where they apply to us.

Cookies and analytics

We use cookies to keep the site working correctly and to measure traffic. We use Google Analytics, which sets its own cookies and collects usage data such as pages visited, approximate location and device information. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using Google's browser opt-out add-on. Blocking cookies may affect how parts of the site behave.

Sharing your information

We do not sell your personal information. We share it only:

• with the betting and casino platforms on which your ID is created, to the extent needed to operate it;
• with payment providers, to process your deposits and withdrawals;
• with service providers such as our website host and analytics provider;
• where required by law, or to protect our rights, our users or the security of our service.

Third-party messaging platforms

Conversations with us happen on Telegram (and WhatsApp when listed). Those platforms are operated by third parties and handle your data under their own privacy policies, which we do not control. Please review their policies before sharing sensitive information.

Data retention

We keep your information for as long as your ID is active and for a reasonable period afterwards, to resolve disputes, prevent fraud and satisfy record-keeping needs. When information is no longer needed, we delete it or remove the details that identify you.

Security

We take reasonable steps to protect the information we hold, and this website is served over an encrypted HTTPS connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We will never ask you for banking passwords, OTPs or your UPI PIN — do not share these with anyone.

Your choices

• You can ask what personal information we hold about you.
• You can ask us to correct information that is inaccurate.
• You can ask us to delete your information and close your ID, subject to records we are required to keep.
• You can ask us to stop sending you promotional messages at any time.

To make any of these requests, message us at @crickbuznet.

Children

Our service is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that we have, we will delete it and close the associated ID.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised, and continued use of the site after an update means you accept the revised policy.

Contact

Questions about this policy or your data? Message us on Telegram at @crickbuznet or visit our contact page.

Chat with us on Telegram